

COMMERCIAL MEDIATION AND LITIGATION CONSULTING
Resolving complex disputes with clarity and purpose.
Caitlin Shand is the Founding Mediator and Director of Shand Mediation and Consulting. A nationally accredited mediator, she brings extensive commercial litigation and dispute resolution experience to her work helping parties navigate and resolve complex disputes.
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Alongside her independent mediation practice, Caitlin provides litigation and dispute resolution consulting services, offering practical support and strategic insight to legal practitioners, their clients, businesses and professional service providers.Â
18 YEARS' EXPERIENCE
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Commercial Litigation
NATIONALLY ACCREDITED MEDIATOR
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QLS Accredited under AMDRAS
BRISBANE BASED
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Australia Wide, In-person and Online
OUR SERVICES
Practical support for every stage of a dispute.Â
Shand Mediation and Consulting provides two complementary services, with mediation at the heart of the practice.Â

WHY MEDIATE?
"[Mediation] produces outcomes which are likely to endure because the parties themselves have chosen them."Â
Sir Laurence Street, pioneer of commercial mediation in Australia, on why mediated agreements endure.
Mediation offers parties the opportunity to step away from the uncertainty, demands and - in many cases - animosity, of litigation and focus on finding a practical way forward. It provides a confidential and flexible process in which the parties retain control over the outcome.Â
Mediation offers many benefits over a trial by judge, including:
01
Preserve Relationships & Reputation
Commercial disputes can place significant strain on business and professional relationships. The confidential and collaborative nature of mediation can help parties resolve their differences constructively, protect commercially sensitive information and, where important, preserve relationships for the future.Â
02
Save Time & Cost
Litigation is often lengthy, expensive, and resource-intensive. Mediation can provide an opportunity to resolve a dispute earlier, reducing legal costs and allowing parties to redirect their time, energy and resources towards their business and other priorities.Â
03
Manage Risk & Uncertainty
Even a strong legal case carries litigation risk. Mediation allows parties to assess that risk and consider resolution options with greater certainty over the outcome, rather than leaving the result to a court or tribunal.Â
04
Control the Outcome
Unlike litigation, where the ultimate decision rests with a judge, mediation keeps decision-making in the hands of the parties. This provides greater flexibility to explore practical and commercially sensible outcomes that a judge may not be able to order.Â
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Complex & Multi-Party Disputes

Property-Related Disputes

Insolvency & Financial Disputes

Workplace & Employment Disputes

Shareholder & Partnership Disputes

Contractual Disputes
